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IT Services · Applications

Rethink How
Work Gets Done.
Then Build It Fast.

Process redesign, UX, low-code platforms, integration and change management — transformation programs that deliver adoption and measurable outcomes, not just new software.

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Overview

Digital Transformation & Modernization

We redesign processes, experiences and operating models around digital — combining strategy, UX, low-code platforms, integration and change management — so transformation programs deliver adoption and measurable business outcomes, not just new software.

Industries: Public Sector, Higher Ed, Healthcare, Financial Services, Manufacturing

08 Offerings

Select an offering for activities, outcomes and technologies.

Offering details

Inside Every Offering

Activities and deliverables, business outcomes, technologies and how each engagement is bought.

01 / 08

DTM-01

Digital Strategy & Transformation Roadmap

Define a business-led digital vision, target operating model and prioritized roadmap with clear value metrics.

Outcomes

Aligned leadership, funded roadmap, measurable transformation goals.

Fixed-fee advisory
Discuss this offering

Activities & deliverables

  1. 01Current-state assessment
  2. 02Capability mapping
  3. 03Target operating model
  4. 04Business case
  5. 05Roadmap

Technologies & platforms

Platform-neutral
DTM-02

Business Process Re-engineering & Workflow Digitization

Redesign and digitize paper-heavy and manual processes end to end.

Outcomes

Faster cycle times, lower cost, better compliance and auditability.

Fixed-scope
Discuss this offering

Activities & deliverables

  1. 01Process mapping (as-is/to-be)
  2. 02Workflow design
  3. 03E-forms & e-signature
  4. 04Case management

Technologies & platforms

ServiceNowPegaAppianPower AutomateDocuSignAdobe Sign
DTM-03

Low-Code / No-Code Rapid Application Development

Deliver business applications in weeks, not quarters, on low-code platforms with enterprise governance.

Outcomes

Rapid delivery, reduced IT backlog, empowered business users.

Fixed-price per appApp factory
Discuss this offering

Activities & deliverables

  1. 01Low-code CoE & governance
  2. 02App factory
  3. 03Citizen-developer enablement
  4. 04Integration

Technologies & platforms

Microsoft Power PlatformServiceNow App EngineSalesforce PlatformOutSystemsMendixAppianOracle APEX
DTM-04

Customer & Citizen Experience (Portals & Omnichannel)

Build modern self-service portals and omnichannel journeys for customers, patients, students and citizens.

Outcomes

Higher satisfaction, more self-service, lower contact-center cost.

Fixed-scopeAgile T&M
Discuss this offering

Activities & deliverables

  1. 01Journey mapping
  2. 02Portal design & build
  3. 03Omnichannel contact center integration
  4. 04Personalization

Technologies & platforms

Salesforce Experience CloudAdobe Experience ManagerSitecoreOptimizelyAmazon ConnectGenesysTwilio
DTM-05

UX/UI Design & Digital Accessibility

Design intuitive, accessible experiences that meet WCAG 2.2 and Section 508 requirements.

Outcomes

Better adoption, compliance with accessibility laws, consistent brand experience.

Fixed-scopeT&M
Discuss this offering

Activities & deliverables

  1. 01User research
  2. 02UX/UI design
  3. 03Design systems
  4. 04Accessibility audits & remediation

Technologies & platforms

Figmadesign systemsaxeWAVEWCAG 2.2Section 508ADA Title II
DTM-06

API & Integration Modernization

Replace brittle point-to-point integrations with API-led and event-driven architectures on any platform.

Outcomes

Faster partner and system onboarding, reduced integration failures.

Fixed-scopeT&M
Discuss this offering

Activities & deliverables

  1. 01Integration assessment
  2. 02API strategy
  3. 03Event-driven design
  4. 04IPaaS implementation
  5. 05API security

Technologies & platforms

MuleSoftBoomiAzure Integration ServicesApigeeKongAWS EventBridgeOracle Integration CloudWorkato
DTM-07

Organizational Change Management & Adoption

Make sure people adopt new systems and ways of working, so investments deliver their intended value.

Outcomes

Faster adoption, reduced resistance, realized ROI.

BundledT&M
Discuss this offering

Activities & deliverables

  1. 01Stakeholder analysis
  2. 02Communications
  3. 03Training programs
  4. 04Adoption metrics
  5. 05Super-user networks

Technologies & platforms

Prosci ADKARWalkMeWhatfix digital adoption platforms
DTM-08

Modern Workplace & AI Productivity

Modernize collaboration and roll out AI productivity assistants securely across the workforce.

Outcomes

Productive, secure hybrid workforce; governed AI adoption.

Fixed-scope
Discuss this offering

Activities & deliverables

  1. 01Workplace assessment
  2. 02M365/Google Workspace migration
  3. 03Copilot/Gemini readiness & rollout
  4. 04Governance

Technologies & platforms

Microsoft 365 & CopilotGoogle Workspace & GeminiSlackZoomIntune
Why act now

The Market Is Moving

Market shifts shaping Digital Transformation & Modernization decisions in 2026.

1 trend to watch
  1. 01

    Low-code continues to absorb application demand

    Gartner forecast (widely cited): 70% of new applications developed by organizations would use low-code/no-code technologies by 2025.

    ToolJet summary of Gartner forecast
Technology & platforms

No Cloud or Technology Barrier

Certified architects across all four major clouds and the leading independent platforms — recommendations follow your requirements, not partner incentives.

Showing AWS + independent platforms

01AWS

RPA & document AI

Textract

Any cloud: UiPath · Automation Anywhere · Blue Prism · Celonis

02AWS

DevOps & observability

CodePipelineCloudWatch

Any cloud: GitHub · GitLab · Jenkins · Argo CD · Datadog · Dynatrace · Grafana

03AWS

CRM & integration

AppFlowEventBridge

Any cloud: Salesforce · MuleSoft · Boomi · Workato · Kong

04AWS

Low-code

Amplify

Any cloud: OutSystems · Mendix · Appian · ServiceNow App Engine · Salesforce Platform

Vendor-neutral by design

Technology Without Boundaries.

FixityTech is a vendor-neutral, full-stack IT services partner that helps organizations modernize, secure and run their technology — from cloud and data to AI, applications and managed operations — on the platforms that fit their business, not ours.

We hold partnerships across major platforms but no single-vendor allegiance. Every recommendation is based on your requirements, total cost of ownership and existing investments.

Delivered from Chicago, USA, San Francisco, USA, Querétaro, Mexico (nearshore), Hyderabad, India (offshore) — onsite, nearshore, offshore and blended teams; follow-the-sun support.

Talk to Our Team
8
Digital Transformation & Modernization offerings
12
Service lines
4
Major clouds
3
Delivery countries
How we engage

Discover. Roadmap. Deliver. Run & Improve.

  1. 01

    Discover

    Rapid assessment of current platforms, data and priorities — 2–3 weeks.

  2. 02

    Roadmap

    Joint modernization roadmap, architecture and business case aligned to client goals.

  3. 03

    Deliver

    Pilot kickoff, then phased delivery with embedded governance.

  4. 04

    Run & Improve

    Managed services with SLAs and continuous optimization — closes the lifecycle loop.

Engagement models

Buy the Way That Fits

How Digital Transformation & Modernization engagements are bought.

  1. 01

    Discovery & Assessment

    Fixed-fee, time-boxed (2–4 week) assessment producing findings, roadmap and business case.

    Best for

    New clients, migrations, AI/data strategy, security

    Pricing

    Fixed fee

  2. 02

    Fixed-Scope Project

    Defined scope, deliverables and timeline.

    Best for

    Implementations, migrations waves, app builds

    Pricing

    Fixed price / milestones

  3. 03

    Agile Delivery (T&M)

    Flexible sprint-based delivery where scope evolves.

    Best for

    Product engineering, complex modernization

    Pricing

    Time & materials / capped T&M

Industries

Industries We Serve

Public Sector, Higher Ed, Healthcare, Financial Services, Manufacturing.

Healthcare & Life Sciences

Modernization, data and security for providers, payers and life-sciences organizations.

Public Sector

Federal, state and local agencies modernizing legacy systems and citizen services.

Higher Education

Student, research and administrative platforms built to be accessible and secure.

Financial Services & Insurance

Trusted data, AI and applications for regulated financial institutions.

Manufacturing & Supply Chain

Connected operations, ERP and supply-chain visibility from plant floor to warehouse.

Service line 07 · CSD

Related: Custom Software Development

Software built for your business — on web, mobile, desktop and AI.

Explore Custom Software Development
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Next step

Start with a digital transformation roadmap workshop: map the processes that matter, then sequence quick wins and platform decisions.

Book a Workshop