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IT Services · Data & AI

From AI Pilots
to AI in
Production.

Generative AI copilots, agentic AI, machine learning, RPA and document AI — on any model or cloud, governed, measurable and secure.

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Overview

AI & Intelligent Automation

We help organizations move from AI experiments to production value — generative AI copilots, agentic AI, machine learning, RPA and intelligent document processing — on any model or cloud (OpenAI, Anthropic, Google, Meta, Mistral; Bedrock, Azure AI Foundry, Vertex AI, Snowflake Cortex, Databricks Mosaic AI) with governance and security built in.

Industries: All; strongest in Healthcare, Financial Services, Public Sector

09 Offerings

Select an offering for activities, outcomes and technologies.

Offering details

Inside Every Offering

Activities and deliverables, business outcomes, technologies and how each engagement is bought.

01 / 09

AIA-01

AI Strategy, Readiness & Use-Case Prioritization

Identify where AI creates real value, assess data and organizational readiness, and build an executable AI roadmap.

Outcomes

Focused AI investments with clear ROI; aligned leadership.

Fixed-fee workshop (1–3 wks)
Discuss this offering

Activities & deliverables

  1. 01Executive workshops
  2. 02Use-case portfolio & value scoring
  3. 03Data readiness assessment
  4. 04AI CoE design
  5. 05Roadmap

Technologies & platforms

Model- and cloud-agnostic
AIA-02

Generative AI Solutions (RAG, Copilots, Document AI)

Build secure generative-AI assistants and search over enterprise content and data, grounded with retrieval-augmented generation.

Outcomes

Faster knowledge work, reduced manual effort, better employee and customer experience.

Pilot (4–8 wks) → scale
Discuss this offering

Activities & deliverables

  1. 01Use-case design
  2. 02RAG architecture
  3. 03Vector search
  4. 04Prompt engineering
  5. 05Evaluation
  6. 06UI/Teams/Slack integration

Technologies & platforms

OpenAIAnthropic ClaudeGoogle GeminiMeta LlamaMistral via Amazon BedrockAzure AI FoundryVertex AIOCI Generative AISnowflake CortexDatabricks Mosaic AILangChainLlamaIndex
AIA-03

Agentic AI & Multi-Agent Systems

Design and deploy AI agents that plan, use tools and complete multi-step business workflows — safely and observably.

Outcomes

Automated end-to-end workflows, capacity freed for higher-value work.

Pilot → Outcome-based
Discuss this offering

Activities & deliverables

  1. 01Agent workflow design
  2. 02Tool & API integration via Model Context Protocol (MCP)
  3. 03Multi-agent orchestration
  4. 04Human-in-the-loop controls
  5. 05Agent observability

Technologies & platforms

MCPAgent2Agent (A2A)LangGraphCrewAIMicrosoft Copilot Studio/Agent FrameworkAmazon Bedrock AgentCoreGoogle Agent Development KitSnowflake Cortex AgentsDatabricks Agent BricksSalesforce Agentforce
AIA-04

Conversational Analytics & Data Agents

Let business users ask questions of enterprise data in plain language and get governed, accurate answers.

Outcomes

Self-service insights for non-technical users; reduced analyst backlog.

PilotFixed-scope
Discuss this offering

Activities & deliverables

  1. 01Semantic model readiness
  2. 02Text-to-SQL agent configuration
  3. 03Accuracy evaluation
  4. 04Access controls
  5. 05Rollout

Technologies & platforms

Snowflake Cortex Analyst & Snowflake IntelligenceDatabricks AI/BI GeniePower BI/Fabric CopilotTableau Pulse/NextOracle Analytics AI AssistantAmazon Q in QuickSight
AIA-05

Machine Learning Engineering & MLOps/LLMOps

Productionize ML and LLM models with automated pipelines, monitoring and retraining.

Outcomes

Reliable models in production; faster model iteration.

Fixed-scopeManaged
Discuss this offering

Activities & deliverables

  1. 01Feature store
  2. 02Model registry
  3. 03CI/CD for models
  4. 04Drift monitoring
  5. 05LLM evaluation & cost tracking

Technologies & platforms

MLflowSageMakerAzure MLVertex AIDatabricksSnowflake MLKubeflowWeights & BiasesLangSmith/Langfuse
AIA-06

Robotic Process Automation & Intelligent Document Processing

Automate repetitive, rules-based tasks and extract data from documents such as forms, invoices and claims.

Outcomes

Lower processing cost, fewer errors, faster cycle times.

Fixed-price per automationManaged
Discuss this offering

Activities & deliverables

  1. 01Process discovery
  2. 02Automation design & build
  3. 03IDP model training
  4. 04Bot operations
  5. 05CoE setup

Technologies & platforms

UiPathAutomation AnywhereMicrosoft Power AutomateBlue Prism (SS&C)AWS TextractAzure AI Document IntelligenceGoogle Document AI
AIA-07

Process Mining & Hyperautomation

Use system data to see how processes actually run, then target automation where it pays off most.

Outcomes

Data-driven automation priorities; measurable cycle-time reduction.

AssessmentFixed-scope
Discuss this offering

Activities & deliverables

  1. 01Process mining
  2. 02Bottleneck analysis
  3. 03Automation opportunity sizing
  4. 04Orchestration of RPA + AI + APIs

Technologies & platforms

CelonisUiPath Process MiningMicrosoft Process AdvisorSAP Signavio
AIA-08

AI Governance, Responsible AI & AI Security

Put policies, controls and monitoring in place so AI is safe, compliant, explainable and secure.

Outcomes

Reduced AI risk, regulatory readiness, board-level confidence.

AdvisoryFixed-scope
Discuss this offering

Activities & deliverables

  1. 01AI policy & risk framework
  2. 02Model inventory
  3. 03Bias & safety testing
  4. 04Prompt-injection and data-leakage controls
  5. 05Regulatory mapping

Technologies & platforms

NIST AI RMFISO/IEC 42001EU AI ActCredo AICollibra AI GovernanceMicrosoft Purview AIguardrails (NeMo, Bedrock Guardrails, Azure AI Content Safety)
AIA-09

AI-Assisted Software Engineering Enablement

Roll out AI coding assistants and agentic development practices safely across engineering teams.

Outcomes

Faster delivery, higher developer satisfaction, governed AI use in code.

Fixed-scopeCoaching
Discuss this offering

Activities & deliverables

  1. 01Tool evaluation
  2. 02Secure configuration
  3. 03Engineering playbooks
  4. 04Productivity measurement
  5. 05Training

Technologies & platforms

GitHub CopilotClaude CodeCursorAmazon Q DeveloperGemini Code Assist
Accelerators & reusable IP

Proven Playbooks, Not Blank Pages

Reusable assets our teams bring to every engagement.

AI Agent Starter Kit

Reference architecture, MCP connectors, guardrails, eval harness, observability.

Responsible AI Framework

Policy templates, risk tiers, model inventory, mapped to NIST AI RMF / ISO 42001.

Why act now

The Market Is Moving

Market shifts shaping AI & Intelligent Automation decisions in 2026.

3 trends to watch
  1. 01

    IT spending is accelerating, but AI infrastructure and software outpace services

    Gartner (Jul 2026): worldwide IT spending $6.37T in 2026 (+14.2%); IT services $1.57T (+5.3%); software +15.5%; data center systems +62.5%.

    Gartner press release, 27 Jul 2026
  2. 02

    Agentic AI moves into enterprise applications

    Gartner predicts 40% of enterprise apps will feature task-specific AI agents by end of 2026, up from <5% in 2025.

    Gartner press release, 26 Aug 2025
  3. 03

    Security, privacy and compliance by design

    NMS Consulting 2026 trends: security/privacy leads join from first discovery workshops; SOC 2 / ISO 27001 controls and evidence plans become standard in cloud and data projects.

    NMS Consulting, IT Services Consulting Trends 2026
Technology & platforms

No Cloud or Technology Barrier

Certified architects across all four major clouds and the leading independent platforms — recommendations follow your requirements, not partner incentives.

Showing AWS + independent platforms

01AWS

Semantic layer

Covered by independent platforms below

Any cloud: Snowflake Semantic Views · dbt Semantic Layer · Databricks Metric Views · AtScale · Cube · OSI

02AWS

Governance & catalog

DataZoneLake Formation

Any cloud: Collibra · Alation · Unity Catalog · Snowflake Horizon · Atlan · Informatica

03AWS

Generative AI & agents

BedrockAgentCoreAmazon Q

Any cloud: OpenAI · Anthropic · Meta Llama · Mistral · Snowflake Cortex · Databricks Mosaic AI · LangGraph · MCP

04AWS

ML platform & MLOps

SageMaker

Any cloud: MLflow · Databricks · Snowflake ML · Kubeflow

05AWS

RPA & document AI

Textract

Any cloud: UiPath · Automation Anywhere · Blue Prism · Celonis

Vendor-neutral by design

Technology Without Boundaries.

FixityTech is a vendor-neutral, full-stack IT services partner that helps organizations modernize, secure and run their technology — from cloud and data to AI, applications and managed operations — on the platforms that fit their business, not ours.

We hold partnerships across major platforms but no single-vendor allegiance. Every recommendation is based on your requirements, total cost of ownership and existing investments.

Delivered from Chicago, USA, San Francisco, USA, Querétaro, Mexico (nearshore), Hyderabad, India (offshore) — onsite, nearshore, offshore and blended teams; follow-the-sun support.

Talk to Our Team
9
AI & Intelligent Automation offerings
12
Service lines
4
Major clouds
3
Delivery countries
How we engage

Discover. Roadmap. Deliver. Run & Improve.

  1. 01

    Discover

    Rapid assessment of current platforms, data and priorities — 2–3 weeks.

  2. 02

    Roadmap

    Joint modernization roadmap, architecture and business case aligned to client goals.

  3. 03

    Deliver

    Pilot kickoff, then phased delivery with embedded governance.

  4. 04

    Run & Improve

    Managed services with SLAs and continuous optimization — closes the lifecycle loop.

Engagement models

Buy the Way That Fits

How AI & Intelligent Automation engagements are bought.

  1. 01

    Discovery & Assessment

    Fixed-fee, time-boxed (2–4 week) assessment producing findings, roadmap and business case.

    Best for

    New clients, migrations, AI/data strategy, security

    Pricing

    Fixed fee

  2. 02

    Pilot / Proof of Value

    Fixed-scope 4–8 week pilot proving value on real data before scaling.

    Best for

    GenAI, agentic AI, conversational analytics, RPA

    Pricing

    Fixed fee

  3. 03

    Fixed-Scope Project

    Defined scope, deliverables and timeline.

    Best for

    Implementations, migrations waves, app builds

    Pricing

    Fixed price / milestones

  4. 04

    Outcome-Based / Gain-Share

    Fees tied to agreed outcomes (savings, throughput, SLAs).

    Best for

    FinOps, automation, managed services

    Pricing

    Outcome / gain-share

  5. 05

    Managed Services

    Ongoing run & improve under SLAs, tiered by coverage.

    Best for

    Apps, cloud, data, AI, security operations

    Pricing

    Monthly subscription / SLA tier

Industries

Industries We Serve

All; strongest in Healthcare, Financial Services, Public Sector.

Focus

Healthcare & Life Sciences

Modernization, data and security for providers, payers and life-sciences organizations.

Focus

Public Sector

Federal, state and local agencies modernizing legacy systems and citizen services.

Focus

Financial Services & Insurance

Trusted data, AI and applications for regulated financial institutions.

Higher Education

Student, research and administrative platforms built to be accessible and secure.

Hospitality, Gaming & Entertainment

Guest experience, loyalty and always-on platforms for hotels, resorts and gaming.

Manufacturing & Supply Chain

Connected operations, ERP and supply-chain visibility from plant floor to warehouse.

Retail & Consumer Goods

Unified commerce, customer data and demand forecasting for retailers and brands.

Energy & Utilities

Grid, asset and customer platforms for utilities and energy providers.

Service line 03 · EI

Related: Enterprise Intelligence (Data, Analytics & Governance)

Trusted data. One version of the truth. Decisions at the speed of business.

Explore Enterprise Intelligence
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Next step

Start with an AI use-case discovery workshop: prioritize the use cases with real value, then prove one on your own data before you scale.

Book a Workshop